Chief Operating Officer (COO)
- Industry: Technology & IT Services
- Location: Lahore, Pakistan | On-site
- Experience: 15+ Years
Job Description
On behalf of a leading client in the technology sector, Lighthouse Global is seeking a dynamic and accomplished COO to drive operational excellence, build high-performing teams, and lead the next phase of strategic growth.
The Ideal Candidate
- 15+ years of professional experience, including 5+ years in senior leadership.
- Proven experience leading technology or IT services operations.
- Experience managing cross-functional teams of 100+ professionals.
- Strong expertise in operational excellence, financial performance, organizational development and business scaling.
- Ability to translate business strategy into measurable execution.
Key Responsibilities
- Oversee day-to-day operations across service delivery, project management, customer success and support functions.
- Design and implement scalable processes, governance frameworks, KPIs and performance reporting systems.
- Strengthen budgeting, cost control, resource utilization, project profitability and operational margins.
- Build high-performing leadership teams, strengthen management accountability and develop an effective organizational structure.
- Lead operational initiatives supporting business expansion, new service offerings, technology partnerships and organizational transformation.
Preferred Experience
- Senior operational leadership within an established global technology or IT services organization.
- Experience managing operations across multiple countries or regions.
- Exposure to enterprise technology ecosystems, including SAP, Microsoft or Oracle.
- Experience with enterprise clients, strategic partnerships, outsourcing and partner programs.
- Exposure to market expansion, business integration or launching new service lines.
- An MBA or equivalent postgraduate qualification.
